OTTfeed Terms and Conditions
Last updated: November 09, 2026
OTTfeed is a service operated by Max Media Solutions LLC. These Terms and Conditions govern your use of OTTfeed and its services.
1. Acceptance of Terms
By accessing or using OTTfeed, you agree to these Terms and Conditions. If you do not agree, you should not use the service.
If you use OTTfeed on behalf of a business or organization, you confirm that you have the authority to accept these terms on its behalf.
OTTfeed may update these Terms and Conditions from time to time. Any changes will be posted on the website, along with the updated effective date. Your continued use of OTTfeed after changes take effect means you accept the revised terms.
2. Our Services
OTTfeed provides tools and services to help customers manage their content and branded streaming applications.
Our services include a range of tools, features, and professional services related to OTT content management, streaming applications, and digital video distribution.
The services and features available depend on your subscription plan and any additional services you purchase.
OTTfeed does not host or store your video content. You are responsible for hosting your videos through your own CDN or hosting provider, such as Bunny.net.
3. Customer Responsibilities
You are responsible for all content you upload, manage, or distribute through OTTfeed. You must have all necessary rights, licenses, and permissions to use and distribute that content.
You are also responsible for maintaining your own content hosting and CDN accounts, ensuring your content is accessible, and complying with applicable laws and third-party platform requirements.
You agree not to use OTTfeed for illegal activities or to distribute content that infringes on the rights of others.
4. Subscriptions and Payments
OTTfeed services are offered through paid subscription plans and may include one-time setup fees or additional charges for optional services.
Subscription fees are billed according to the selected plan and billing cycle. You agree to pay all applicable fees associated with your subscription.
OTTfeed may change its pricing or service plans from time to time. Any pricing changes affecting existing subscriptions will be communicated in advance.
You may cancel your subscription at any time. Unless otherwise stated, subscription fees and setup fees are non-refundable.
5. Third-Party Services
OTTfeed works with third-party platforms and service providers, such as Roku, Apple, Amazon, and CDN providers, to deliver its services.
These third-party services are independently operated and subject to their own terms and policies. OTTfeed is not responsible for their decisions, service interruptions, changes, or availability.
6. Suspension and Termination
OTTfeed reserves the right to suspend or terminate your access to its services if you violate these Terms, fail to make required payments, or misuse the services.
You may cancel your subscription at any time. Upon cancellation or termination, your access to OTTfeed and its services may be discontinued.
7. Limitation of Liability
To the extent permitted by law, OTTfeed is not liable for indirect or consequential damages, including lost revenue, lost data, or business interruptions resulting from the use of its services or third-party services.
OTTfeed's total liability for all claims combined is limited to the fees you paid OTTfeed in the 3 months before the problem happened. These limits apply no matter how the claim is made, including claims of negligence.
8. General Provisions
These Terms and Conditions are governed by the laws of the State of New York, United States.
If any part of these terms is found to be unenforceable, the remaining provisions will remain in effect.
These Terms and Conditions, together with any applicable service agreements or order forms, represent the entire agreement between you and OTTfeed regarding the use of its services.
9. Contact Information
If you have questions about these Terms and Conditions or OTTfeed services, please use the contact information provided in your customer agreement or on the OTTfeed website.
10. Your Responsibility for Claims
If someone makes a claim against OTTfeed because of your content, your misuse of the service, or your breaking these terms or the law, you agree to defend OTTfeed and cover any resulting costs, including reasonable legal fees.
11. No Guarantees
OTTfeed is provided “as is” and “as available.” We can't guarantee the service will always be available or error-free, that app stores like Apple, Roku, or Amazon will approve your apps, or that you'll reach any particular number of viewers or amount of revenue.
12. Changes to Services
OTTfeed may modify, update, or discontinue features or services from time to time. OTTfeed will make reasonable efforts to notify customers of significant changes that affect their services.
